Legal notice
Legal Notice
Last updated: September 22, 2026
This website is operated by Pet Soul Match.
Pet Soul Match provides pet keepsakes, crystal products, personalized gifts, memorial products, and related accessories through petsoulmatch.com.
Website Information
We make reasonable efforts to keep the information on this website accurate and up to date. However, product descriptions, prices, availability, images, dimensions, materials, and other information may occasionally contain errors or require updates.
We reserve the right to correct errors, update information, or make changes to products, prices, availability, and website content where reasonably necessary.
Product Images & Natural Materials
Many Pet Soul Match products are handmade or made with natural materials including crystals, wood, leather, pearls, and similar materials.
Natural variations in color, grain, pattern, texture, shape, and finish may occur and are part of the unique character of each item.
Product colors and appearance may also vary slightly depending on lighting, photography, screen settings, and production differences.
Crystal & Wellness Disclaimer
Any information relating to crystal meanings, symbolism, energy, intention, or spiritual traditions is provided for general informational and inspirational purposes only.
Our products and website content are not intended to diagnose, treat, cure, or prevent any medical or veterinary condition and should not be considered a substitute for professional medical or veterinary advice.
Personalized Products
Customers are responsible for reviewing personalization details before submitting an order, including names, dates, spelling, photographs, engraving text, breed or style selections, and other custom information.
Personalized products may differ slightly from digital previews or product photographs due to handmade production, materials, and the characteristics of customer-provided content.
Please refer to our Terms of Service and Return & Refund Policy for additional information regarding personalized and made-to-order products.
Intellectual Property
Unless otherwise stated or licensed to us, the content displayed on petsoulmatch.com, including branding, logos, text, graphics, photographs, illustrations, product designs, and website materials, is owned by or used with permission by Pet Soul Match.
Such content may not be copied, reproduced, distributed, modified, or used commercially without prior written permission, except where permitted by applicable law.
Customer-submitted photographs and personalization content remain the property of their respective owners.
Third-Party Services & Links
Our website may contain links to or use services provided by third parties, including payment providers, shipping carriers, social media platforms, and other service providers.
Pet Soul Match is not responsible for the content, availability, security, or practices of third-party websites or services.
Use of third-party services may be subject to their own terms and privacy policies.
Limitation of Liability
To the fullest extent permitted by applicable law, Pet Soul Match is not responsible for indirect, incidental, or consequential losses resulting from circumstances outside our reasonable control.
Nothing in this Legal Notice excludes or limits any consumer right, warranty, guarantee, or liability that cannot legally be excluded or limited.
Contact
For questions regarding this website, our products, or our policies, please contact:
Pet Soul Match
Email: hello@petsoulmatch.com
Website: https://petsoulmatch.com